Privacy Policy
Effective Date: July 8, 2026
Starlight Remodeling LLC respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, request a quote, schedule an appointment, or communicate with us by phone, email, website form, or text message.
By using our website or submitting your information, you agree to the practices described in this Privacy Policy.
- Information We Collect
We may collect personal information that you provide directly to us, including:
Full name
Phone number
Email address
Property address or project location
Project details and remodeling needs
Preferred appointment times
Messages or notes submitted through our website forms
Communication preferences, including SMS consent
We may also collect certain information automatically when you visit our website, including:
IP address
Browser type
Device type
Pages visited
Time spent on the website
Referral source
General website usage data
We may use cookies, analytics tools, advertising platforms, and similar technologies to understand website performance, improve user experience, and measure marketing activity.
- How We Use Your Information
We may use your information to:
Respond to your inquiries
Schedule consultations or appointments
Provide quotes or project-related information
Communicate about remodeling services you requested
Send appointment reminders, confirmations, and service updates
Send marketing or promotional messages when you have provided consent
Improve our website, advertising, and customer experience
Maintain internal business records
Comply with legal, regulatory, or business obligations
- SMS and Text Messaging Privacy
If you provide your mobile phone number and give consent, Starlight Remodeling LLC may send you text messages related to your inquiry, appointment, quote request, project, service updates, or promotional offers.
Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. You may reply HELP for assistance.
Mobile information will not be shared, sold, rented, or transferred to third parties or affiliates for marketing or promotional purposes.
We may share information with service providers only when necessary to operate our messaging services, website, CRM, scheduling tools, or business communications. These service providers are only permitted to use the information as needed to provide services to Starlight Remodeling LLC.
- How We Share Information
We do not sell your personal information.
We may share limited information with trusted service providers who help us operate our business, including:
Website hosting providers
CRM and lead management platforms
Scheduling tools
Email and SMS communication providers
Analytics and advertising platforms
Payment or invoicing systems, when applicable
Professional advisors, when needed
Legal or regulatory authorities, if required by law
These providers may only use your information for the services they provide to us and not for their own independent marketing purposes.
- Cookies and Tracking Technologies
Our website may use cookies, pixels, tags, and analytics tools to:
Understand how visitors use the website
Improve website performance
Measure advertising campaigns
Provide a better browsing experience
Support remarketing or advertising activity
You can control or disable cookies through your browser settings. Some parts of the website may not function properly if cookies are disabled.
- Advertising and Analytics
We may use platforms such as Google, Meta, or similar advertising and analytics providers to measure website traffic, improve campaigns, and show relevant ads. These platforms may collect information through cookies or similar technologies according to their own privacy policies.
- How We Protect Your Information
We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.
However, no website, online form, email system, or electronic storage method is completely secure. We cannot guarantee absolute security.
- Data Retention
We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including customer communication, business records, legal compliance, dispute resolution, and service follow-up.
- Your Choices
You may contact us to:
Request access to the personal information we have about you
Ask us to correct or update your information
Ask us to delete your information, subject to legal or business record requirements
Opt out of marketing communications
Opt out of SMS messages by replying STOP
You may also unsubscribe from email marketing, if applicable, by using the unsubscribe link in the email or by contacting us directly.
- Children’s Privacy
Our services are intended for adults and homeowners. We do not knowingly collect personal information from children under 13. If we become aware that we collected information from a child under 13, we will take steps to delete it.
- Third-Party Links
Our website may include links to third-party websites, platforms, or social media pages. We are not responsible for the privacy practices, content, or policies of those third-party websites.
- Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new effective date. Your continued use of the website after updates are posted means you accept the revised policy.
- Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Starlight Remodeling LLC
2018 156th Ave NE Suite 214
Bellevue, WA 98007
United States
Email: info@starlight-remodeling.com
Phone: +1 (206) 665-1284
License No.: STARLRL750P1
Business Hours:
Sunday – Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 2:30 PM
Saturday: Closed